Frequently Asked Questions

How long does shipping take?

Standard shipping takes 7-14 business days within the United States. Express shipping (1-2 days) is available at checkout for $15.

Do you offer free shipping?

Yes! All orders over $75 qualify for free standard shipping within the USA. No coupon needed — the discount is applied automatically at checkout.

What is your return policy?

We offer a 30-day return policy on all items. Products must be unused and in original packaging. Contact us at support@luxepawsociety.com to initiate a return.

Are your products safe for pets?

Absolutely. Every product in our collection is carefully vetted for pet safety. We only carry items made from non-toxic, pet-safe materials that meet or exceed US safety standards.